Privacy policy

Last updated December 2025

Introduction
This Privacy Policy explains how Jessups North Queensland (“we”, “our”, “us”) collects, uses, discloses and protects personal information on the website https://jessupsnq.com.au/ (“the Site”). By accessing or using the Site you agree to the terms of this Privacy Policy.

Information We Collect
We collect information that identifies you either directly or indirectly. This includes:

Personal Information
Information you provide when you contact us, make an enquiry, register for updates, subscribe to newsletters or complete forms. This may include:

• Name
• Email address
• Phone number
• Postal address
• Any other information you choose to provide

Automatically Collected Information
When you use the Site we may collect data such as:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Date and time of visit
• Operating system

This information is collected using cookies and similar technologies for analytics, performance and security purposes.

How We Use Your Information
We use personal information to:

• Respond to your enquiries and requests
• Send information, updates or marketing if you have opted in
• Improve our website content and user experience
• Analyse usage of the Site to maintain and improve performance
• Comply with legal obligations

We do not sell personal information to third parties.

Cookies and Tracking Technologies
We use cookies and tracking technologies to:

• Remember your preferences
• Provide analytics about how the Site is used
• Improve functionality and performance

You can disable cookies in your browser settings but certain parts of the Site may not function correctly without cookies.

Third Party Services
We may use third party services for analytics, hosting, marketing and other functions. These service providers may have access to personal information as needed to perform their services. They are required to protect your data and not use it for other purposes.

Examples include:

• Website analytics tools
• Email service providers
• Security and performance services

Email Marketing
If you opt in to receive emails from us we may send newsletters, updates and promotions. You can unsubscribe at any time by using the unsubscribe link in the email.

Data Security
We take reasonable measures to protect personal information from unauthorised access, disclosure, alteration or destruction. No internet based system is completely secure. We cannot guarantee absolute security.

Disclosure of Personal Information
We may disclose personal information:

• To service providers acting on our behalf
• If required by law or legal process
• To protect our rights, property or safety

Links to External Sites
The Site may contain links to external websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy statements of every site you visit.

Access and Correction
You can request access to your personal information or ask us to correct data that is inaccurate. To do so contact us using the details below.

Retention of Personal Information
We retain personal information for as long as needed to provide services and comply with legal requirements.

International Transfers
Your information may be processed in countries other than Australia where our service providers operate. We take steps to protect data consistent with this policy.

Children
The Site is not directed to children under 16 years old. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on the Site with a revised effective date.

Contact Us
If you have questions or concerns about this Privacy Policy or would like to access or correct your personal information please contact us:

Email: info@jessupsnq.com.au
Address: Jessups North Queensland